Order Processing Times:

 Please note that orders placed on Fridays may not be processed until Monday. At Faceplant we focus on providing a luxurious Lounge and Leisure experience and do not operate over the weekend.

Shipping Methods:

Standard and upgraded orders may be shipped via USPS or FedEx.

PO Box addresses will only ship via USPS.

Expedited packages will be sent via FedEx 2-Day.

Free Shipping: 

We’re happy to offer free shipping on all orders over $150 within the continental United States! For international, Alaskan, or Hawaiian orders, shipping rates will be calculated at checkout based on your destination and package weight.

International Shipping: 

We ship from Tampa, Florida, and international orders may incur duties and/or clearance fees upon arrival. These fees are determined by your local government and cannot be estimated or pre-paid. Please be aware that the declared value of the package is calculated before any discounts are applied.

Canadian Customers:

Due to recent changes in Canadian tax and duty rules, we encourage Canadian customers to use the button below to calculate any additional charges. For any questions or to place an order, please contact us at love@faceplantdreams.com.

Package Delivery Issues:

If you received a shipping confirmation but encounter issues with your delivery, please contact the carrier directly (FedEx or USPS). They can provide the most immediate assistance and updates on your package. If you need further help or have additional questions, feel free to reach out to us at love@faceplantdreams.com.

Faceplant is not liable for delays caused by the shipping carrier, packages lost due to address errors, or packages stolen post-delivery.

Thank you for choosing Faceplant, where every detail is designed to enhance your luxurious leisure experience.